Answers to the common questions, and how to reach a person.
No. A client link publishes a frozen copy of the plan at its own address. They open it in a browser, look at the coverage and device details, and drop comment pins. They never see your workspace, your pricing or your other jobs.
It is a prediction from the floor plan, and the drawings say so. Speaker and camera geometry are straight arithmetic and hold up well. Wi-Fi uses path loss with per-material wall penalties, which gets you the right number of access points in the right places — then you verify and tune at commissioning, as you would anyway.
The library ships with estimated retail as a starting point, clearly marked. Set your own price on any product and it applies everywhere, for your whole team, on every project.
Yes. DXF export puts each system on its own layer, with devices as tagged symbols and coverage as polylines. DXF import reads the architect's geometry and can turn selected layers into walls.
Nothing is deleted. The workspace goes read-only — your plans stay visible and exportable to CSV — and everything comes straight back when you subscribe.
If you design on your own, Solo. If more than one person touches a job, Team — that is where project history, live presence and shared templates live, and where five seats come included. You can move up at any time and the price is prorated.
Only if they open the designer. A client link costs nothing and needs no account, so a tech who just needs to see the plan and the device details can use one of those.
Any time, from Manage billing in the app. You keep access to the end of the period you paid for.
Yes, during early access. If RoughLine isn't working for you within 30 days of your first payment, email info@automatedsmartliving.com and we'll refund it in full. No forms, no hoops.
Questions, bugs, feature requests or billing: info@automatedsmartliving.com. We usually reply within one business day.
The app is in beta testing on TestFlight. Email us and we'll add you.
Billing, seats and cancelling are in the app under Account → Manage billing. Deleting your account is under Account → Delete account.
Read the Terms of Service and the Privacy Policy. RoughLine AV is made by Automated Smart Living LLC, Cincinnati, Ohio.
Fourteen days, no card. Your workspace is created as you sign in.
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